![]() ost), and both are susceptible to errors that can cause connectivity problems. Outlook can use two types of data files (.pst and. SEE: Cost comparison calculator: G Suite vs. ![]() Once that is solved, Outlook will be fine. If Outlook still cannot connect and you cannot reach any websites or internal resources, contact your IT department because you have a networking issue. If you open your web browser and cannot reach a website or internal resources, that’s most likely the problem. ![]() The issue could be caused by the computer having connectivity issues. I cannot tell you how many times I’ve seen Outlook connectivity issues resolve with a simple restart. You should restart MS Outlook and, if that fails, restart your computer. SEE: How to save time and expand features with Office add-ins (free PDF) (TechRepublic) Restart If it connects, your problem is resolved if not, move on to the next solution. If you’re using Outlook 2010 or higher, follow these steps:Īt the bottom of your Outlook window, you should see Trying To Connect…. If there is a check mark next to Work Offline, uncheck it, and you should be good to go. If you’re using Outlook 2007 or earlier, click the File menu. Oftentimes when a client calls and says, “My email won’t work!” I find that Outlook was somehow set to offline mode. LEARN MORE: Office 365 Consumer pricing and features Uncheck offline mode We’ll start with the simplest tip and increase the difficulty as we go along. These instructions don’t require a computer science degree to understand them, so just about anyone should be able to get MS Outlook re-connected to their Exchange server. The following step-by-step instructions make solving that connectivity loss a snap. SEE: How to work from home: IT pro’s guidebook to telecommuting and remote work (TechRepublic Premium) In other instances, troubleshooting is much more challenging…or so it seems. ![]() Sometimes troubleshooting the issue is as simple as closing Outlook and restarting. Microsoft Outlook is often rendered useless because it cannot connect to its Exchange server. ![]() Since then, we have added a video tutorial, updated steps in the Rebuild section, and updated the related resources. Editor’s note on March 18, 2019: This Outlook article was first published in September 2013. ![]()
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